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Privacy Policy

Privacy Policy and Cookie Statement

Effective Date: 11st of December 2024

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This Privacy Policy and Cookie Statement provides information on how Feedback first 2.0, located at Calle Doña Irene 32, 28492 Matelpino, Madrid, Spain, processes the personal data of visitors (Users) to the website www.feedbackfirst2.com (the "Website"). Feedback Firs 2.0  ("Futureteaming") acts as the data controller for the processing of your personal data.
1. Changes to this Policy: This Privacy Policy and Cookie Statement may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We recommend that Users review this policy regularly. Significant changes will be communicated via a notice on our Website.
2. Personal Data We Collect: We may collect the following personal data when you visit our Website:

  • Technical Data: This includes the IP address of your device, the type of browser you are using, the pages you visit on our Website, the time and duration of your visit, and the referring URL (the website you visited before ours).

  • Inquiry Data: If you contact us via email or phone, we may collect your name, contact details, and the content of your correspondence.

3. Legal Basis for ProcessingWe process your personal data on the following legal bases:

  • Legitimate Interests: We process technical data to manage and improve our Website, ensure its security, and analyze usage patterns. This allows us to provide you with the best possible experience and maintain the functionality of our Website.

  • Consent: We use cookies and similar tracking technologies based on your consent. You can manage your cookie preferences at any time through our cookie management tool.

4. Purpose of ProcessingWe use the collected personal data for the following purposes:

  • Website Management: To operate and manage the technical and functional aspects of our Website, including troubleshooting, improving accessibility, and generating usage statistics.

  • Responding to Inquiries: To respond to your questions, requests, or other communications made via email or phone.

5. Data RetentionWe retain personal data for no longer than is necessary to fulfill the purposes outlined in this policy:

  • Technical Data: Retained for up to 3 years for website management and analysis purposes.

  • Inquiry Data: Retained for as long as necessary to address your inquiry and for a maximum of 1 year thereafter unless further retention is required by law or for legitimate business purposes.

6. Sharing of Personal Data: We do not share your personal data with third parties except:

  • When Required by Law: To comply with legal obligations or in response to lawful requests by public authorities.

  • Service Providers: With trusted third-party service providers who assist us in operating our Website, provided they agree to maintain confidentiality and data protection in line with this Privacy Policy.

7. Cookies: We use cookies and similar technologies to enhance your experience on our Website. Cookies are small text files stored on your device when you visit our Website. They allow us to recognize your browser and capture certain information.

  • Types of Cookies Used:

    • Essential Cookies: These are necessary for the basic functioning of the Website.

    • Analytical Cookies: These help us understand how visitors interact with our Website by collecting and reporting information anonymously.

You can manage your cookie preferences through our cookie management tool, which allows you to accept or decline different categories of cookies.
8. Your rights under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can ask us to correct any inaccurate or incomplete data.

  • Right to Erasure: You can request that we delete your personal data under certain conditions.

  • Right to Restriction of Processing: You can request that we limit the processing of your data under certain circumstances.

  • Right to Data Portability: You can request that we provide your data in a structured, commonly used, and machine-readable format and transfer it to another controller where feasible.

  • Right to Object: You can object to the processing of your data in certain circumstances, such as for direct marketing purposes.

To exercise any of these rights, please get in touch with us at huibert.evekink@feedbackfirst2.com. We will respond to your request within one month, as required by law.
9. Security Measures: We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These measures include encryption, access controls, and secure hosting environments.
10. Social Media: If you share content from our Website on social media platforms, your use of those platforms is subject to the privacy policies and terms of the respective platforms. Futureteaming is not responsible for the data processing practices of these platforms.
11. Contact Information: For any questions or concerns regarding this Privacy Policy or our data processing practices, please contact us at:
Email: huibert.evekink@feedbackfirst2.com

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